AI Automation Engineer

About

Description

As an AI & Automation Engineer within the Business Technology team you will design, build, and operate pragmatic automations and AI-enabled internal tools that remove manual work, improve user experience, and accelerate delivery across Tillo. You will partner closely with non-technical stakeholders to understand business processes, prototype quickly using low-code and AI tooling, and harden solutions for reliability, security, and scale.

Responsibilities

• Design and implement resilient workflows using tools like Zapier, n8n, Make, and custom services that integrate SaaS tools, internal APIs, and data stores
• Build internal tools and lightweight apps using Python/JavaScript and low-code platforms (e
• g
• , Retool, Bubble, Lovable, Replit) to streamline day-to-day tasks
• Integrate LLMs and AI agents at the API level to power capabilities such as CX ticket classification, data extraction, and assisted decisioning with appropriate guardrails
• Establish observability for automations and agents: logging, alerts, retries and success metrics
• Embed responsible AI practices and security-by-design aligned to company policy and ISO 27001 controls
• Collaborate with Engineering and Product to graduate successful prototypes into robust services and platform integrations where appropriate
• Enable and upskill colleagues through documentation, demos, and lightweight playbooks so solutions are adopted and sustained
• Manage a small portfolio of initiatives, balancing short-term tactical wins with longer-term foundational automation

Qualifications

• Experience deploying internal tools with low-code/AI platforms like Retool, Bubble, Lovable, or Replit
• Experience with testing strategies for automations and integrations Exposure to platform and engineering practices at scale, CI/CD, feature flags, and observability stacks
• Prior work in Business Technology, RevOps, Operations, or similar enablement functions would be beneficial

Application instructions:

• Apply Now !